Servicing whilst under warranty:
It is a common misconception that whilst your Land Rover is under Manufacturer warranty it has to be serviced by a main dealer, this is not true. Using fully up to date dealer level diagnostic software and genuine parts, all vehicles can be serviced by ourselves to the highest standard without affecting the manufacturer’s warranty in any way whatsoever.
We offer a level of service and customer care that exceeds that of the franchise dealers whilst keeping prices considerably less. As independent Land Rover specialists we can offer parts and accessories from a wide selection of manufacturers, many of whom supply original parts to the new vehicle suppliers.
While franchise garages and dealerships have the heft of a big name behind them, independents can offer a much more personalised service. You can expect a friendly team that will take the time to get to know you and your vehicle, listen to your needs and go the extra mile to deliver truly excellent customer service. If you value being greeted by name and welcomed back like an old friend, an independent Land Rover specialist is probably the choice for you.
At an independent Land Rover specialist, you can have direct contact with the person actually working on your vehicle. That’s a big advantage if you have specific questions or just want the peace of mind of knowing who is working on your car. And if we need to get in touch to check something with you, you’ll hear the issue straight from the horse’s mouth. Dealing directly with the technician doing the job will save time on both sides, and help us to get your Land Rover back on the road sooner.
While big dealerships can buy in bulk to reduce costs, they don’t have the same flexibility as an independent garage. To deliver even greater value, an independent Land Rover specialist has the freedom to source parts from other suppliers to lower the cost to the customer even further, whilst still maintaining the high quality you expect.
Are you looking to upgrade your vehicle’s performance, or personalise your Land Rover with added accessories? Official dealerships are limited in the changes they can make to a vehicle, preferring to stick to brand-endorsed products only. An independent Land Rover specialist on the other hand, has the freedom and expertise to supply and fit whatever aftermarket accessories you choose – so you can drive a vehicle that is truly individual.
While some garages have a long waiting list or frustrate their customers by cancelling appointments, independent specialists are more likely to be accommodating with their appointment systems and will always go the extra mile to ensure your vehicle is back with you in the shortest time frame possible.
An independent Land Rover specialist can offer experienced technicians who know the Land Rover models like the back of their hand. If you’d like to know more about the specialist services on offer at BG Automotive please give us a call and we would be happy to discuss them with you